Deliveroo has now closed operations in Spain. Your account will remain open and available to you for 6 months. This will allow you to continue to access information related to your previous orders. If you have placed an order in other Deliveroo markets, your account will remain open and accessible to you unless you choose to deactivate it by contacting us at atencion@deliveroo.es.
We only keep your information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we no longer have a legitimate business need to process your information, or the basis on which we were relying to process your information no longer applies, we will either delete or anonymise your information.
Roofoods Limited y Roofoods Spain SL ("we", "our", "us" or "Deliveroo") is committed to protecting the privacy of all users of our website deliveroo.co.uk, or mobile applications (together, the "Sites"). Please read the following privacy policy that explains how we use and protect your information. We are the "data controller" of the information we process, unless otherwise stated.
If you have any queries or requests concerning this privacy policy or how we handle your data more generally, please get in touch with us using the following details.
We collect your personal information when you interact with us or use our services, such as when you use our Sites to place an order. We also look at how visitors use our Sites, to help us improve our services and optimise customer experience.
As part of our commitment to the privacy of our customers and visitors to our Sites more generally, we want to be clear about the sorts of information we will collect from you.
We will only process the data we collect about you if there is a reason for doing so, and if that reason is permitted under data protection law.
We also process your information to determine whether you may be interested in hearing about our Deliveroo for Business service and, if your employer signs up for Deliveroo for Business, to make this service available to you.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy https://deliveroo.es/en/cookies.
Where you have given your consent or where we have a legitimate interest for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services that may be of interest to you and we may contact you to do so by email or phone. You can control your email marketing preferences by:
We conduct fraud checks on all customers. Where we believe we may detect fraudulent activity we may block you from placing an order and using our Sites.
We will not retain your information for any longer than we think is necessary.
The information we collect about you will be transferred to and stored on our servers located within the EU. We are very careful and transparent about who else your information is shared with.
We adopt robust technologies and policies to ensure the personal information we hold about you is suitably protected.
Subject to applicable law, you may have a number of rights concerning the data we hold about you. If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details set out above. For additional information on your rights please contact your data protection authority and see below.
Any changes to our privacy policy will be posted to the Sites and, where appropriate, we will notify you of the changes for example by email or push notification.
This privacy policy was last updated: 14/05/2020
If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO).
Roofoods Limited, The River Building, 1 Cousin Lane, London, EC4R 3TE, United Kingdom
Roofoods Spain S.L.U, C / Antonio González Echarte 1 2º, Madrid, 28029, España